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Unable to activate office 365 on mac
Unable to activate office 365 on mac







If you are signed in with your Work or School account, and don’t have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. If no Office version is shown, you don’t have an Office license assigned to the account you are signed in with. Go to to check which Office version and edition you have available. Make sure you have the correct Office installed Make sure you are signed in with your Work or School account, not your personal Microsoft account.Select your name and profile picture or icon at the top.Reset your password, then try activating Microsoft 365 again. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state.įor manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Select Update options, and then select Update now. To check for updates, open an Office app (such as Word), select File, and then select Account. It is recommended that Microsoft 365 be configured to install updates automatically.

unable to activate office 365 on mac unable to activate office 365 on mac unable to activate office 365 on mac

  • Restart the device, and then try activating Microsoft 365 again.
  • If TLS 1.2 isn’t checked, check it, then select Apply and OK.
  • From Start, select Control Panel > Internet options > Advanced settings.
  • Enable TLS 1.2 as the default protocol by using this easy fix, and then restart the device.
  • If you are running Windows 7 or Windows Server 2008, make sure that Service Pack 1 is installed.
  • For more information, see End of support resources for Office. Important Running Microsoft 365 Apps on these older operating systems isn't supported. Some older operating systems, such as Windows 7 SP1, Windows Server 2008 R2, and Windows Server 2012, require an update to enable TLS 1.2 by default. To activate Microsoft 365 Apps, TLS 1.2 must be enabled on the operating system.

    unable to activate office 365 on mac

    If you aren’t an admin, see How do I find my Microsoft 365 admin? Activating Microsoft 365 on Windows 8.1 or earlier Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Try the following troubleshooting methods to solve the problem. Most features will be turned off on (date). We are having trouble verifying your Microsoft 365 account on this computer. When you try to activate Microsoft 365 Apps, you encounter one of the following errors:Ĭouldn’t verify account.









    Unable to activate office 365 on mac